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Returns Policy

If you need to return or exchange an item, our simple and transparent returns policy ensures a smooth process.

We want you to be Completely Satisfied with your purchase

At Plumb IT Plumbing Merchants Ltd, we strive to provide high-quality products and exceptional service. However, if you need to return an item, we’re here to help. Our returns policy is designed to be fair and straightforward, ensuring that your experience with us remains seamless.

Goods returned

Goods cannot be supplied on a sale or return basis. In general, goods specially ordered from our suppliers cannot be accepted back.

Have a Question, or need Assistance?

Our knowledgeable team is ready to help. Whether you’re seeking product recommendations or expert advice, get in touch today to experience our friendly and reliable service.

Have a Question, or need Assistance?